• Lead the joint test strategy discussions with the customer during discovery and deliver a High-Level Strategy document.

• Support the customers in their test activities, including environment readiness and stability, test data management, entry & exit criteria, defect triage, follow-up and escalation.
• Work closely with implementation team and program to ensure the deliveries are on track and match the customer testing plan.

• Support the program team in all testing-related activities: test requirements, test schedule and planning, risk analysis related to testing.

• Act as the first level of escalation in case of test stream issues.

• Monitor and report any deviation in the customer testing activities to allow Amadeus internal reprioritization of the deliveries.

• Ensure a good relationship with our customer at test stream level by setting reasonable expectations on both R&D and customer side.

• Report clearly internally and externally on several aspects of the customer testing campaign: progress, defect backlog, quality metrics.

• Accelerate hospitality growth, by standardizing our processes across program and deliveries, and improving the tooling supporting customer test management activities.

Multicultural approach. Accountability and pro-activity. Autonomy. High attention to detail.

Change management and flexibility. Analytical and conceptual thinking. Communication & interpersonal skills. Documentation and reporting skills - both written and verbal. Relationships and teamwork.

Ability to coordinate cross-functional teams and to conduct 3rd party meetings.

4+ years' experience in QA test management

2+ years' experience in project management

4+ years' experience in a customer facing position on a large project.

4+ years' experience in hospitality.

Technical Skills

Advanced PC skills, ability to adapt to a wide variety of internal tools & technical environments.

Microsoft Office skills including Outlook, Excel, PowerPoint.

Tooling skills such as SharePoint, Confluence, Win@proach, Power BI.

Understanding of APIs. Understanding of how software development works.

Working at Amadeus, you will find:

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.